Your privacy matters to us. This Privacy Policy explains what personal data rp789 collects from members and visitors, why we collect it, how we use and protect it, and what rights you hold over your own information. By creating an rp789 account or using any of our Services, you acknowledge that you have read and understood this policy in full.
Throughout this Privacy Policy, the following terms carry the meanings defined below. Where a term is also defined in the rp789 Terms & Conditions, the same meaning applies here unless the context specifically requires otherwise.
rp789 collects the minimum personal data necessary to provide safe, compliant, and high-quality gambling services to our members across Indonesia. The categories of data we process are outlined in the table below.
| Data Category | Specific Examples | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, KTP / passport number | Yes — for KYC |
| Contact Data | Email address, mobile phone number, city / province of residence (e.g., Jakarta, Surabaya, Bandung, Bali) | Yes — for account |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP), e-wallet IDs (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Yes — for payments |
| Account & Gaming Data | Username, login history, session durations, wager history, game preferences, bonus claims, responsible gaming settings | Yes — generated by use |
| Technical Data | IP address, device type, browser, operating system, screen resolution, device fingerprint | Yes — automatic |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Where applicable |
| Marketing Preferences | Opted-in promotional email and SMS preferences, campaign interaction history | Optional |
rp789 collects personal data through the following channels and mechanisms:
3.1 Directly from You. The majority of personal data we hold is provided directly by you during account registration, the KYC verification process, payment transactions, support interactions, or when you voluntarily update your account profile. This includes identity documents you upload, contact details you enter, and payment method information you provide.
3.2 Automatically During Platform Use. When you access rp789 — whether via desktop browser or mobile device — we automatically collect technical and behavioral data, including your IP address, device identifiers, browser type, referring URL, pages visited, and session duration. This data is collected via server logs, session tracking technologies, and first-party analytics systems.
3.3 Cookies and Similar Technologies. rp789 uses cookies and local storage to maintain your login session, remember your language and display preferences, and support fraud-detection systems. For full details, see Clause 9 — Cookies & Tracking.
3.4 From Third-Party Service Providers. rp789 may receive data from third-party KYC verification providers, payment processors, and fraud-intelligence platforms in order to verify your identity, confirm the integrity of payment transactions, and protect the Platform from fraudulent activity. Any data received from third parties is handled in accordance with this Privacy Policy and the applicable data processing agreements we maintain with those providers.
rp789 processes your personal data only for clearly defined, legitimate purposes. We do not use your data for purposes that are incompatible with those disclosed at the time of collection. The primary purposes for which we process personal data are:
rp789 processes personal data under one or more of the following recognized legal bases:
5.1 Contractual Necessity. The majority of processing — including account management, payment processing, game delivery, and KYC verification — is carried out because it is necessary to perform the contract between rp789 and the Member (i.e., the rp789 Terms & Conditions). Without this processing, rp789 cannot provide the Services you have registered for.
5.2 Legitimate Interests. rp789 processes certain data — particularly Technical Data and gaming behavior data — on the basis of our legitimate interests in operating a secure, fraud-free platform, preventing abuse, and continuously improving our Services. Where we rely on legitimate interests, we conduct a balancing assessment to confirm that our interests do not override your fundamental privacy rights.
5.3 Legal Obligation. Processing related to KYC identity verification, AML transaction monitoring, and responses to lawful authority requests is carried out because rp789 is legally required to do so under applicable licensing and regulatory frameworks.
5.4 Consent. Marketing communications and the use of non-essential cookies are based on your freely given, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. To opt out of marketing communications, update your preferences in your rp789 account dashboard or contact [email protected].
rp789 does not sell, rent, or trade your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
6.1 Payment Processors. To process your deposits and withdrawals in IDR, rp789 shares relevant financial data with Indonesian banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja). These entities act as independent data controllers for their own processing and their own privacy policies apply to data held directly by them.
6.2 KYC & Identity Verification Providers. rp789 uses regulated third-party KYC service providers to verify identity documents and confirm age eligibility. These providers process identity data as data processors under written contracts with rp789 and are prohibited from using that data for any purpose beyond the verification service.
6.3 Game Studio Providers. Live casino, slot, and sportsbook products are delivered in partnership with licensed studios including Evolution Gaming, Pragmatic Play, PG Soft (Pocket Games Soft), NetEnt, Microgaming, Habanero, and Spribe. Session and game outcome data is shared with the relevant studio for game delivery and dispute resolution purposes. These studios are independently licensed and maintain their own data security standards.
6.4 Fraud Prevention & AML Services. rp789 shares data with specialist fraud-detection and anti-money laundering analytics providers where necessary to protect the Platform and comply with financial crime prevention obligations. These providers act as data processors under strict contractual controls.
6.5 Legal and Regulatory Authorities. rp789 will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required by a valid legal obligation, court order, or binding regulatory direction. rp789 will, where permitted by law, notify the affected Member of such disclosure.
6.6 Business Transfers. In the event of a merger, acquisition, or sale of all or part of rp789's business, personal data held about Members may be transferred to the acquiring entity as part of that transaction, provided the acquiring entity agrees to honor the protections described in this Privacy Policy.
7.1 Cross-Border Processing. rp789 operates internationally, and your personal data may be stored or processed on servers located outside of Indonesia. Where data is transferred to jurisdictions that may have different data protection standards from those in Indonesia, rp789 implements appropriate safeguards to ensure your data remains protected to a standard equivalent to this Privacy Policy.
7.2 Safeguards Applied. For transfers to third-party service providers located outside Indonesia, rp789 relies on one or more of the following safeguard mechanisms: (a) Standard Contractual Clauses (SCCs) or equivalent contractual protections; (b) transfers to jurisdictions with recognized adequate data protection laws; or (c) specific consent from the Member where no other mechanism is available.
7.3 Game Studio Data Centers. Live dealer studios operated by Evolution Gaming and Pragmatic Play Live process session data in their own licensed data centers, which may be located in Europe, Asia, or other regions. These studios maintain international data security certifications (ISO/IEC 27001 or equivalent) and are bound by contractual data protection obligations with rp789.
8.1 Retention Periods. rp789 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable licensing and legal obligations. The table below provides indicative retention periods for the main data categories rp789 holds.
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | AML / licensing obligation |
| Financial Transaction Records | 5 years after transaction date | AML / licensing obligation |
| Account & Gaming Activity | Duration of account + 2 years | Contract / legitimate interest |
| Support Communications | 3 years after resolution | Legitimate interest / legal claims |
| Technical / Log Data | 12 months rolling | Security / fraud prevention |
| Marketing Preferences | Until consent is withdrawn | Consent |
8.2 Post-Retention Deletion. Once a retention period expires and no overriding legal obligation requires continued storage, rp789 securely deletes or anonymizes the relevant personal data. Anonymized, aggregated data may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data.
8.3 Self-Excluded Members. Where a Member has voluntarily self-excluded, rp789 retains sufficient data to enforce the self-exclusion and prevent re-registration for the duration of the exclusion period, even if the Member requests erasure of their data during that period.
9.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. rp789 uses first-party cookies only — we do not use third-party advertising cookies or cross-site tracking networks. Cookies allow us to recognize your browser, maintain your login session, and remember your preferences between visits.
9.2 Categories of Cookies Used by rp789.
9.3 Managing Cookies. You may control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive a notification before cookies are placed. Note that disabling strictly necessary cookies will prevent you from logging in or using the Platform's core functions. rp789 does not respond to "Do Not Track" (DNT) signals at this time, as there is no universally accepted standard for DNT compliance.
9.4 Local Storage. In addition to cookies, rp789 may use browser local storage to cache session tokens and game state data for performance reasons. Local storage data is cleared when you log out of your rp789 account.
rp789 respects your rights over the personal data we hold about you. You may exercise the rights described below at any time by contacting us at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 48 hours and respond substantively within 30 days.
You have the right to request a copy of all personal data rp789 holds about you, along with information about how that data is processed, who it is shared with, and how long it is retained.
If any personal data rp789 holds about you is inaccurate or incomplete, you have the right to request its correction. Basic contact details can be updated directly from your account dashboard.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, and where no overriding legal retention obligation applies. Note that AML and licensing obligations require us to retain certain data for up to 5 years after account closure, even following an erasure request.
You have the right to request that rp789 restrict the processing of your data — for example, while the accuracy of the data is disputed, or where you have objected to processing and we are assessing that objection.
Where processing is based on your consent or on a contract with you, you have the right to receive your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
You have the right to object to processing based on legitimate interests, including profiling for responsible gaming purposes. rp789 will assess the objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time via your account settings or by emailing [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
11.1 Age Restriction. The rp789 Platform is strictly restricted to individuals aged 21 years and over. rp789 does not knowingly collect, store, or process personal data from individuals under 21. All account registrations require age verification as part of the KYC process.
11.2 Discovery of Minor's Data. If rp789 discovers — through KYC verification, a third-party report, or any other means — that an account has been registered by an individual under 21 years of age, we will: (a) immediately suspend the account; (b) void all wagers and bonus claims associated with that account; (c) return any verified net deposit balance to the payment source used; and (d) permanently delete all personal data associated with the account, subject to any overriding legal retention obligation.
11.3 Parental Guidance. If you are a parent or guardian and believe that a minor in your household has registered on rp789 using your details or their own, please contact [email protected] immediately. We will investigate and act within 24 hours. We also recommend the use of parental control software to prevent access to online gambling platforms on shared devices.
12.1 Technical Safeguards. rp789 implements industry-standard technical security controls to protect personal data against unauthorized access, disclosure, alteration, or destruction. These include:
12.2 Organizational Safeguards. Access to Member personal data within rp789 is restricted on a strict need-to-know basis. Staff with access to personal data are trained in data protection best practices and bound by confidentiality obligations. Access logs are maintained and reviewed regularly.
12.3 Data Breach Response. In the event of a personal data breach that poses a risk to Members, rp789 will: (a) contain the breach as quickly as possible; (b) assess the scope and impact of the breach; and (c) notify affected Members and the relevant regulatory authority within the timeframes required by applicable law. Notifications will be sent to the email address registered on your rp789 account.
12.4 Member Responsibility. While rp789 takes extensive measures to protect your data, account security also depends on your own actions. You are responsible for keeping your rp789 login credentials confidential, using a strong and unique password, and logging out of your account on shared devices. rp789 will never ask for your password via email, live chat, or any other communication channel.
13.1 Right to Update. rp789 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our Services. The updated policy will be published on this page with a revised effective date at the top of the document.
13.2 Notification of Material Changes. Where a change is material — for example, where we introduce a new category of data processing, share data with a new category of third party, or significantly alter our retention periods — rp789 will notify active Members via the email address registered on their account at least 14 days before the change takes effect.
13.3 Continued Use Constitutes Acceptance. Your continued use of the rp789 Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you have the right to close your account by contacting [email protected] before the change takes effect.
13.4 Archived Versions. Previous versions of this Privacy Policy are available upon request by emailing [email protected] with the subject line "Privacy Policy Archive Request".
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data rp789 holds about you, please contact our support team using the channels below. We are committed to responding promptly and transparently to all privacy-related inquiries.
Available 24/7 directly from your rp789 account dashboard. For privacy requests, select "Data & Privacy" as your inquiry category. Average first response under 90 seconds.
Send privacy rights requests to [email protected] with the subject line "Privacy Rights Request". We acknowledge within 48 hours and respond substantively within 30 days.
For sensitive privacy matters or data breach reports, mark your email "Urgent — Data Protection". Our data protection team will prioritize your request above standard support queue.
A quick reference to the six most important ways rp789 safeguards your personal data and respects your privacy rights as an Indonesian member.
Every page on rp789.one is served over HTTPS with 256-bit SSL/TLS encryption. Your login credentials, financial data, and personal information are never transmitted in plaintext — ever.
rp789 verifies the identity of every member before processing withdrawals. KYC protects you by ensuring no one else can withdraw funds from your account — even if they access your login credentials.
rp789 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate your account and deliver our Services.
Access, correct, export, or request deletion of your personal data at any time by contacting [email protected]. rp789 responds to all privacy rights requests within 30 days.
rp789 retains personal data only as long as necessary. KYC and transaction records are kept for 5 years per AML requirements. Marketing data is deleted immediately upon consent withdrawal.
Promotional emails and SMS messages from rp789 are always opt-in. You can withdraw your marketing consent instantly via your account dashboard or by emailing [email protected] — no questions asked.
rp789 is committed to keeping your personal data secure while delivering the best online casino experience in Indonesia — Live Baccarat, Dragon Tiger, Sportsbook, and over 300 premium slots, all in IDR with sub-5-minute withdrawals.